Please read this policy carefully.
1. In this policy the following definitions are used:
Data collectively all information that you submit to Spunsilk via the website, by email or by phone. This definition incorporates,
where applicable, the definitions provided in the Data Protection Laws:
Data Protection Laws any applicable law relating to the processing of personal Data, including but nit limited to the GDPR, and any national
implementing and supplementary laws, regulations and secondary legislation:
GDPR the UK General Data Protection Regulation;
Spunsilk, we or us Spunsilk of Ipswich, Suffolk;
User or You any third party that accesses the Website and is not either (i) employed by Spunsilk and acting in the course of their employment
or (ii) engaged as a consultant or otherwise providing services to Spunsilk and accessing the Website in connection with the
provision of such services; and
Website the website that you are currently using, www.spunsilk.co.uk, and any sub domains of the site unless expressly
excluded by their own terms and conditions.
a. the singular includes the plural and vice versa;
c. a reference to a person included firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”;
e. reference to any statutory provision includes any modification or amendment of it;
not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media or selling
4. For purposes of the applicable Data Protection Laws, Spunsilk is the ‘data controller”. This means that Spunsilk determines the purposes for which,
and the manner in which, your data is processed.
5. We may collect the following data, which includes personal data, from you via this website:
b. contact information such as email addresses and telephone numbers;
How we collect data
6. We collect data in the following ways:
a. data is given to us by you; and
b. data is collected automatically.
Data that is given to us by you
7. Spunsilk will collect your data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, email or through any other means;
b. when you make payments to us, through the website or otherwise;
Data that is collected automatically
8. To the extent that you access the website, we will collect you Data automatically, for example:
a. we automatically collect some information about your visit to the website. This information helps us to make improvements to
the Website content and navigation, and includes your IP address, the date, times and frequency with which you access
the Website and the way you use and interact with its content.
Our Use of Data
9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using
our Website. Specifically, Data may be used by us the following reasons:
a. internal record keeping;
10. We may use your data for the above purposes if we deem necessary to do so for our legitimate interests. If you are not satisfied with this, you have the
right to object in certain circumstances (see section headed ‘Your Rights’ below).
Who do we share data with
11. We may share your data with the following groups of people for the following reasons:
a. our employees, agents and/or professional advisors – for employees to be able to complete task requested by customer;
b. third party payment providers who process payments made over the Website- to enable third party payment
providers to process user payments and refund;
Keeping data secure
12. We will use technical and organisational measures to safeguard your data, all date will be kept on secure servers.
13. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised
access to your data, please let us know immediately by contacting us via this email: firstname.lastname@example.org.
14. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud,
identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get safe Online is supported by HM Government and
15. Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the
16. Even if we delete your data, it may persist on back up or archival media for legal, tax or regulatory purposes.
17.You have the following rights in relation to your data:
Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such
information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly
unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you
the reasons why.
Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your data from our systems.
Right to restrict our use of your data – the right to “block” us from using your data or limit the way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your data.
Right to object – the right to reject to the use of your data including where we use it for our legitimate interests.
18. To make enquiries, exercise any of your rights set our above, or withdraw your consent to the processing of your data (where consent is our
legal basis for processing your data), please contact us via this email address: email@example.com
19. If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the
relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website
20. It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we
Links to other websites
21. This website may provide links to other websites. We have no control over such websites and are not responsible for the content of these websites.
to using them.
Changes of business ownership and control
22. Spunsilk may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Spunsilk. Data
provided by users will, where it is relevant to any part of our business so transferred , be transferred along with that part and the new owner or
supplied to us.
23. We may also disclose data to a prospective purchase of our business or any part of it.
24. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
we reasonably believe your rights will not be affected.
that provision or part of will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this
27. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or
28.This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be
subject to the exclusive jurisdiction of the English and Welsh courts.
following the alterations.
You may contact Spunsilk by email at firstname.lastname@example.org.