Privacy Policy

This privacy policy applies between you, and the User of this website and Spunsilk, the owner and provider of this website. Spunsilk takes the privacy of

your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the 

website.

Please read this policy carefully.


1. In this policy the following definitions are used:

Data                                  collectively all information that you submit to Spunsilk via the website, by email or by phone. This definition incorporates, 

                                           where applicable, the definitions provided in the Data Protection Laws:

Data Protection Laws  any applicable law relating to the processing of personal Data, including but nit limited to the GDPR, and any national 

                                            implementing and supplementary laws, regulations and secondary legislation:

GDPR                                 the UK General Data Protection Regulation;

Spunsilk, we or us         Spunsilk of Ipswich, Suffolk;

User or You                     any third party that accesses the Website and is not either (i) employed by Spunsilk and acting in the course of their employment 

                                            or (ii) engaged as a consultant or otherwise providing services to Spunsilk and accessing the Website in connection with the 

                                            provision of such services; and 

Website                            the website that you are currently using, www.spunsilk.co.uk, and any sub domains of the site unless expressly 

                                            excluded by their own terms and conditions.


2. In this privacy policy, unless the context requires a different interpretation:

                                          a. the singular includes the plural and vice versa;

                                          b. a reference to sub-clauses, clauses or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

                                          c. a reference to a person included firms, companies, government entities, trusts and partnerships;

                                          d. “including” is understood to mean “including without limitation”;

                                          e. reference to any statutory provision includes any modification or amendment of it;

                                          f. the headings and sub-headings do not form part of this privacy policy.


Scope of this privacy policy

3. This privacy policy applies only to the actions of Spunsilk and users with respect to this website, and any emails sent through it or because of it. It does 

not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media or selling

 websites.


4. For purposes of the applicable Data Protection Laws, Spunsilk is the ‘data controller”. This means that Spunsilk determines the purposes for which,

and the manner in which, your data is processed.


Data Collection

5. We may collect the following data, which includes personal data, from you via this website:

                                            a. name;

                                            b. contact information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.


How we collect data

6. We collect data in the following ways:

                                            a. data is given to us by you; and

                                            b. data is collected automatically.


Data that is given to us by you

7. Spunsilk will collect your data in a number of ways, for example:

                                            a. when you contact us through the Website, by telephone, post, email or through any other means;

                                            b. when you make payments to us, through the website or otherwise;

in each case, in accordance with this privacy policy.


Data that is collected automatically

8. To the extent that you access the website, we will collect you Data automatically, for example:

                                            a. we automatically collect some information about your visit to the website. This information helps us to make improvements to 

                                                the Website content and navigation, and includes your IP address, the date, times and frequency with which you access 

                                                the Website and the way you use and interact with its content.


Our Use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using

our Website. Specifically, Data may be used by us the following reasons:

                                           a. internal record keeping;

in each case, in accordance with the privacy policy.


10. We may use your data for the above purposes if we deem necessary to do so for our legitimate interests. If you are not satisfied with this, you have the 

right to object in certain circumstances (see section headed ‘Your Rights’ below).

Who do we share data with


11. We may share your data with the following groups of people for the following reasons:

                                          a. our employees, agents and/or professional advisors – for employees to be able to complete task requested by customer;

                                          b. third party payment providers who process payments made over the Website- to enable third party payment 

                                          providers to process user payments and refund;

in each case, in accordance with this privacy policy.


Keeping data secure

12. We will use technical and organisational measures to safeguard your data, all date will be kept on secure servers. 


13. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised

access to your data, please let us know immediately by contacting us via this email: enquiries@spunsilk.co.uk.


14. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud,

identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get safe Online is supported by HM Government and 

leading businesses.


Data retention

15. Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the 

purposes outlines in this privacy policy or until you request that the data be deleted. 


16. Even if we delete your data, it may persist on back up or archival media for legal, tax or regulatory purposes.


Your rights

17.You have the following rights in relation to your data:


Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such

information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly

unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you 

the reasons why.

Right to correct – the right to have your data rectified if it is inaccurate or incomplete.

Right to erase – the right to request that we delete or remove your data from our systems.

Right to restrict our use of your data – the right to “block” us from using your data or limit the way in which we can use it.

Right to data portability – the right to request that we move, copy or transfer your data.

Right to object – the right to reject to the use of your data including where we use it for our legitimate interests.


18. To make enquiries, exercise any of your rights set our above, or withdraw your consent to the processing of your data (where consent is our

legal basis for processing your data), please contact us via this email address: enquiries@spunsilk.co.uk


19. If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the

relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website

at https://ico.org.uk/.


20. It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we 

hold it.


Links to other websites

21. This website may provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. 

This privacy policy does not extend to the use of such websites. You are advised to read the privacy policy or statement of other websites prior 

to using them.


Changes of business ownership and control

22. Spunsilk may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Spunsilk. Data 

provided by users will, where it is relevant to any part of our business so transferred , be transferred along with that part and the new owner or 

newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally 

supplied to us.


23. We may also disclose data to a prospective purchase of our business or any part of it.


24. In the above instances, we will take steps with the aim of ensuring your privacy is protected.


General

25.You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where

we reasonably believe your rights will not be affected.


26. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, 

that provision or part of will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this 

privacy policy will not be affected.


27. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or 

remedy.


28.This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be 

subject to the exclusive jurisdiction of the English and Welsh courts.


Changes to this privacy policy

29. Spunsilk reserves the right to change this privacy policy as we may deem necessary from time to time, or as may be required by law. Any changes

will be immediately posted on the website and you are deemed to have accepted the terms or the privacy policy on your first use of the website

following the alterations.


You may contact Spunsilk by email at enquiries@spunsilk.co.uk.


This privacy policy was created from RocketLawyer on 04 February 2021.